The evolution and maturity of the Indian BPO sector has given birth to yet another wave in the global outsourcing scene: KPO or Knowledge Process Outsourcing. KPO is essentially an offshoot of BPO. It is the high-end activity of the BPO industry and is estimated to have a magnificent growth in the next few years.
Organizations are adopting outsourcing that high potential as it is not restricted only to Information Technology (IT) or Information Technology Enabled Services (ITES) sectors, and include other sectors like Intellectual Property related services, Business Research and Analytics, Legal Research, Clinical Research, and Publishing.
It is expected that the Indian KPO market will grow at a CAGR of 49.5 percent between 2003 and 2010, compared to a CAGR of 30.6 percent for the Indian BPO market.