Some of the factors fuelling growth in developed economic country, such as the US, the UK, and countries in Western Europe are increasingly facing a shortage of highly trained and specialized professionals in various knowledge-intensive high-skill sectors, such as R&D in VLSI, engineering design, IT, financial risk management, etc.
Buyers of off shoring services save more at the high end of the value chain, as compared to the low end on a per-job basis. High-quality specialized vendors and successful captives have emerged as role models and created awareness for KPO, both in the West as well as in India.
India is one of the most preferred destinations for KPO because of its competitive edge in terms of a large educational and technical qualification of the work force. The dedicated education system in India produces trained professionals in the fields of Education, Law, Finance, Science, Architecture, IT, Engineering and various other competitive fields. These strong resources along with enhanced technical expertise have a great command over the English language. Such skills backed by a strong education system yield an array of unforeseen opportunities.