The KPO industry much like the BPO industry has become quality conscious and has begun to follow strict internationally accepted standards of quality like the Six Sigma and ISO seals. Six Sigma identifies and prevents shortcomings in manufacturing and service – related processes. Many KPO providers are in the process of highly acclaimed quality management standards from International Organization for Standardization (ISO) like ISO 9002, ISO 9001:2000, ISO 9001:2001.